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Nomination Classic Mum & Heart Double Charm

Product Code: 330731/07
  • $42.30
Item in Stock | Usually dispatched within 24 hours

Nomination classic double stainless steel composable link from the Symbols Collection.

Mum & Heart charm made of stainless steel with 925 sterling silver, black enamel and white cubic zirconia.

All Nomination jewellery is supplied in official packaging.

Review Summary - 1 out of 5 based on 1 rating.

I'd love to review this item but unfortunately I'm still waiting for it to arrive.....

I ordered this as a present for my mum on 1st September 2017. It's now 20th September 2017 and I've yet to receive it despite the promise of '1st class delivery' (my mums birthday was on 9th!) I've sent several e-mails & made many phone calls and all I've received back in the last 2+weeks is 2 generic emails which have been completely unhelpful & ingenuine. My money was taken on 3rd September so right now I'm £36 down, haven't received my item and NOTHING is being done about it. Apparently they have to wait for 14 days until they can chase Royal Mail, but in my opinion, by now they should have resent the item (with next day delivery!!) so I (the 'customer) is satisfied. They could then deal with Royal Mail to retrieve the item in their own time. Instead, they've done nothing at all.

Having since spoken to a couple of friends & family members, they've told me they too had the same poor service on various occasions, so I think it's safe to say I (& they) will never use this company again. At this point I would expect my item to be resent AND a full refund to make up for all the inconvenience & upset this whole situation has caused. It's totally unacceptable.

September 20, 2017 |

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