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Help & Contact



If you can't see an answer to your question, please fill in the contact form below to contact us. Please double check your email address is correct before submitting your request as this is the email we will be responding to.


Please be aware our offices are open 09:00-17:00 Monday - Friday. Any messages submitted out of these times will be responded to at the earliest opportunity.

If your request requires an image to be sent then you can email this to us at support@joshuajamesjewellery.co.uk

For any urgent queries you can contact us on 01482 638960 between 10:00-16:00 Monday - Friday.

For any returns, please read our returns policy here, and send your items to:

Joshua James, 2 The Weir, Hessle, HU130RU.