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Help & Contact

Please select the subject below and click for more information.
  • My order status says Awaiting Stock?

    When an order has been placed in awaiting stock it means your items have been ordered from our supplier. Shipping times can vary for each item but we aim to recieve most items within a week of ordering. Once your items have arrived you will receive further confirmation when they are on the way to you.

  • Where do I enter my discount code?

    In checkout, once you have entered all your delivery details you will then be sent to the payment page where there is an option to enter a discount code, this will be applied to your order before you enter your payment details.

  • Can I save my basket for later?

    Yes, whilst in checkout simply click on save basket in the bottom left corner. You can then login to your account at a later date, click on saved baskets and any baskets you have saved will be there. Clicking on resume will take you into checkout to purchase the items in your basket.

  • Existing Account Not Recognised

    We have recently launched our new website however we have been having issues uploading existing customer data. If you could please set up a new account that would be great.

    If you have existing loyalty points on your account please use our contact us page once you have set up a new account (you do not need to place an order to set up an account) and we will double check your points on our records then add them to your new account.

  • My order status says Awaiting Stock?

    When an order has been placed in awaiting stock it means your items have been ordered from our supplier. Shipping times can vary for each item but we aim to recieve most items within a week of ordering. Once your items have arrived you will receive further confirmation when they are on the way to you.

  • What if I've forgot my password?

    On the login page simply click on the forgotten password link on the right hand side and enter your account email address, an email will be sent to you asking to reset your password.

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